Sell Photography Online (website reviews)
There are many websites available where you can sell your photography and artwork. All come standard with a personal page where you can simply upload your images and begin sales, while a few give you a custom store of your own. Some of these store fronts provide options for selling various products and merchandise with your imagery on it, while others are focused solely on selling prints and canvases. Some take a large piece of your profit and others do not. The list of options, pros and cons is long, so which of these Store Fronts are the best for you? I've tried them all. Weeded out the junk sites and found the top players. Here is my take on each.
Quick Overview
Let me start off by saying that none of these store fronts would be considered "stock image websites". A stock image site dumps your work into a vast pool of anonymity and then sells your work to publications and media developers (examples of such sites include iStockPhoto.com or Shutterstock.com). The websites we are reviewing here today are focused primarily on the "Fine Art" photographer and client based photographer who wish to sell their work to other individuals via the web (Photoshelter would be the exception in this article – it's focus is squarely on the freelance photographer).
The information below is NOT a summary of information taken from the websites. Even though I only sell my work from one site, I do have a running account on each of these store options so I can keep this review up to date. As such I would appreciate it if you use the "Visit Website" links provided when checking out a site. It costs you nothing and will help me cover a portion of the yearly fees involved with running all these accounts. Thank you.
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Paid Artist Store Fronts
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Free Artist Store Fronts
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Sites to Avoid
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Paid Artist and Photography Store Fronts
Zen Folio (Visit Website…)
Overview: Zenfolio!!!!!! why do you do this to me? Zenfolio would be my number one pick hands down if it were not for two issues (cropping and shipping – see con's below). From a technical standpoint Zenfolio is awesome. The back end is very advanced, from sorting collections and images to pricing and storefront customization. It has it all and it does it very well. From a printing standpoint, they fail me in that cropping or white borders are forced upon any "non standard" sized images.
Pros:
- Fantastic front end: Zenfolio combines great looks with exciting Flash galleries to provide you with a truly good look professional website all your own. It even allows for "white label" design so that your Zenfolio site is completely separate from the rest of the community. Nobody can steal your customers. The designs can be customized quickly and easily from within your account. Honestly they look real good right out of the box. Very impressive.
- Comprehensive backend: The Zenfolio account back end is a real powerhouse. It is jammed packed with tools to help you manage your photos, create galleries (private and public) and set pricing structure. Also much of the organizational options are ajax based allowing you to simply "drag and drop".
- Digital downloads: Images can be sold as digital downloads. Zenfolio has a better than average system of licensing in that you can create custom license options. With a little work on your part you can have a thorough licensing option list, but it can't compare with PhotoShelter's system which is full on pro.
- Versatile pricing structure: Pricing profiles can be created which can be applied to different images, categories and galleries. (note that use of this feature is not user friendly, see cons)
- Private galleries: Password protected galleries can be created for display to special clients (great for weddings and such).
- Attentive support Staff: While it takes them a day to get back to you, they do really work to try and solve your problems.
- Plugins: Plugins for image applications like Lightroom and Aperture make sorting, selecting, keywording and upload an absolute breeze.
- Great upload system: By far the best upload system out of all the sites listed. Everything can be done in large batches with automated options and integration with 3rd party apps.
- Sub categories for galleries: Makes organization so much easier for you and your customers.
- Private Galleries: They allow for private galleries which you can share with specific customers (good for weddings, etc).
- Easy to use Cropping system: While I don't care for cropping of my images. Zenfolio's customer cropping is well created and easy for users to understand.
- Comprehensive Print Mediums: You get a very large selection of paper options along with medium options for your prints (paper, canvass, metal, acrylic, floaters, and more)
- Images will resize: "on the fly" depending on the browser resolution of your visitor. (No scrolling. Display the largest image you can for their screen size).
- Blog: They have an integrated blog. Great if you have no other option. I personally would recommend using a WordPress site instead and simply linking to it (like I do). It's just a better system,, and of course you won't loose all your writing if you decide to quite Zen at some point.
- Mobile browser support: ability to view your site from mobile phones while still having a reasonable experience.
Cons:
- Cropping of artwork: As we know by now. I consider forced cropping of my artwork or photography as a complete deal breaker. And Zenfolio sadly, forces the crop. They have their set of standardized print sizes and aspect ratios and you must force your art to fit those dimensions. If you do not, then the customer is going to receive cropped prints. Yes they have the ability to customize that crop, but it's confusing to the customer and still defiles your artwork. There is also the option to reduce the size of the image until it fits the medium. That however leads to huge borders and far smaller images than the customer was expecting.
- Shipping issues: Zenfolio has a really poor way to deal with overseas shipping. Basically, ZenFolio works with multiple printers. But for contract reasons (I assume) only one of those printers is allowed to do shipping overseas. In return that printer cannot ship to the USA. Well this might not be a huge issue except that each printer provides different options, from paper to product type and print sizes available. It's ridiculous. This makes it very hard to provide any sort of continuity to your product list depending on if your customer is overseas or not. It's just inefficient as all, (nobody else has this issue,, ONLY ZenFolio)
- Complex cart: The shopping cart is a bit confusing for customers when it comes to making certain things clear. However the cart has improved greatly over the past year.
- Site Speed: I've always found their site to be a bit slow for my taste.
- Pricing Structure complex: While their pricing is versatile, it is also difficult to work with It will take work to establish multiple pricing structures if your store requires this.
- High commission rates: In my opinion
Misc Features and Notes: – Annual fee $100 for their pro account (cheaper accounts & free accounts also available). Zen images are printed at 250 dpi.
Conclusion: Zenfolio is a top contender if you don't mind cropping your images and artwork,, and a rather complex pricing setup.
Photo Shelter (Visit Website…)
Overview: Photoshelter is a real powerhouse. And for the professional freelance photographer (ie: weddings, journalism, stock, etc) this site is your savior. It has amazing tools for selling and distribution of digital files. Not to say it doesn't offer printing as well, but that's where it starts to fail us. If you are strictly a freelance photographer and tend to make a lot of sales in digital form, this site is for you. If you are a Fine Artist Photographer, then you may want to look elsewhere. And if you are a Fine Artist beyond the camera (meaning paintings and such), then you don't want PhotoShelter at all.
Pros:
- Integrated WordPress: If you like WordPress then Photoshelter has a really cool feature you are going to like. They have teamed with a company called Graph Paper Press to create WordPress templates made just for photographers which integrate seamlessly with the Photoshelter stores. In this way your website and your store can look identical. Customers will not even know they have left your site. If you don't care for the Graph Paper Press designs or just already have a WordPress site going, then you are still in luck as they have several great ways to integrate imagery into your blog seamlessly from your Photoshelter account.
- Total white label branding: Photoshelter stays out of your store.
- Customization: The storefronts are very flexible to customize. If you know html and css you can create any look you want.
- SEO: They have gone to great length to make every page of the site SEO friendly and give you an arsenal of tools to modify and customize your SEO settings.
- Upload power: There is a massive collection of upload options from Lightroom plugins to ftp access to server side upload apps. Bulk uploading in force.
- File types: Unlike all the other options, Photoshelter allows you to upload just about any type of image files including PSD's and RAW! This allows you to use PS as a true online backup system (great for when you're on the road).
- Control of galleries: There are many ways to control the visibility and access to all your galleries.
- Flexible pricing: Pricing profiles can be applied from single images to entire galleries. AND they even have an amazing tool to help you decide exactly what your images are worth if you wish to sell them as a "Rights Managed" products.
- Digital downloads: Very extensive and flexible digital download system with incredibly specific pricing structure for you to use based directly on how images are used, where, when, and on what mediums.
- Promotional tools: Large collection of tools to help you promote your work in blogs, emails, Facebook, and more.
- Sub categories for galleries: Makes organization so much easier for you and your customers. They allow infinite "nesting" of folders.
- Good support: They really dig deep to help you find your answers. In addition they have a massive archive of help tools. And finally, if you can belive it, they even have phone support (and they actually answer).
- Lower commission rates than most: Commission rates as low as 9%, that's pretty good. Though some of the other stores have no commissions at all.
- Choice of three print labs: Each lab has different specialties.
- Print from your own print labs: Already have a relationship with a printer? No problem. Take advantage of the PhotoShelter Print Vendor Network and easily send print jobs to your preferred vendors. Basically the order is forwarded to your own vendor with whom you already have an account. The vendor is given access to your online files for download (access controlled by you) so there is no need to even send files to them.
- Coupons: create coupons to use for sales or for special customers.
- Sell in 16 currencies: Price your products for sale anywhere in the world.
- Custom watermarks: Create watermarks that represent your business.
- Full backup systems: Photoshelter allows you to upload just about any type of image files including PSD's and RAW!
- Allows you to do "offline" selling: This means that you can use your store to market and make sales which you will fulfill outside of the Photoshelter system. No commission charges on these sales at all.
- Custom urls: While all the photo/art stores allow you to create a custom name which is attached to their url (ex: www.yourname.website.com) Photoshelter actually lets you use your own custom domain for your store (ie: yourname.com).
- Private Galleries: They allow for private galleries which you can share with specific customers (good for weddings, etc). In fact their gallery permission system is the best of all the store fronts. The permission system allows you a wide variety of who can see what, and who can do what in any given gallery.
Cons:
- Cropping: Oh no! We are back to the Cropping issue yet again. Yes Photoshelter also will force cropping onto your images if they are not exactly the dimensions of their standardized sizes. This is the sole reason I'm not using PhotoShelter today.
- Basic and un-informative shopping carts: Their carts simply don't give much information about what you are purchasing. The carts are very lacking, especially for the print artist. (for downloads it's pretty good). They have improved it much since I first tried them, but their improvements are so minimal as not to change my verdict about them.
- No product previews: There is no preview of the image with it's customized options (example displaying what it will look like on different canvas wraps).
- update: they now allow preview images to be uploaded for your "custom" self full filled items. It's a start I guess.
- Very limited products: Photoshelter has basic prints, canvas and cards. That's pretty much it. There are some very limited options for basic frame and a calendar but not worth noteing. This is why it's a poor choice for Fine Art Photographers who want to sell their work for people to hang.
- Expensive: A "pro" account will run you over $350/yr plus commission on sales.
Misc Features and Notes: – Annual fee $350 for their pro account (cheaper accounts & free accounts also available). When asked about dpi for their printers I was told "m Durst (Durst are mostly all large format machines) print up to 1500 dpi while standard size prints generally will use Noritsu machines which print somewhere in the range of 300-600dpi"
Conclusion: If you want to freelance in photography (journalism, weddings, portraits, anything with a client). There is no better system out there. Photoshelter is it. If you are a fine art seller, then it's not your best option.
ImageKind (Visit Website…)
Overview: I like ImageKind very much and it nearly knocked out FAA for my top place for Fine Art Photographers and Artists, but lacks a few feature which FAA was providing. ImageKind has a very attractive interface for the community and your "personal page / store". It has a classy, clean, professional appearance. It also has an art preview system which is just as good (maybe even a notch better) than that of Fine Art America. It is definitely a contender and for some people it could well be their favorite. If fine art is your focus than I would take the time to compare ImageKind and FAA head to head.
Pros:
- Exceptional preview system: When customers are making customization choices to their chosen art piece they will see real time views of their purchase with mattes, frames, paper selections and more clearly displayed as they will look in the final product.
- Easy to use admin: The back end to your store is clean and easy to understand. There is really no learning curve at all with this site.
- Store front: ImageKind does provide you with a fairly customizable storefront which can act as your entire photo websites. This is nice NOTE: however the con below
- High quality product: The printing and framing done by ImageKind is of very high standards. Possibly even the best of all the options.
- No image cropping: IK does not crop your artwork. If your artwork has an aspect ratio of 2×11 they can do it, and frame it.
- No commission fee on sales: That's nice.
- Earn commission on framing: You can actually earn commission on any frame work added to a purchase.
- Private Galleries: They allow for private galleries which you can share with specific customers (good for weddings, etc).
Cons:
- Store front is not white label: ImageKind is still imposing their own logo and menu system above your store front during the checkout process (with no clear way to return to your gallery). This can entice YOUR visitors to wander off to look at other artists work. To some this may not be a big deal. I am not a fan.
- Support is a drag: They take days to answer your questions, and I've not found their answer to ever be all that useful.
- Poor categorization: Organizing your image is not easy. They do not have sub-categories for galleries.
- Poor upload system: Their upload system is similar to FAA where there is no easy way to upload in bulk while still applying all the settings you want. It is however still better than FAA's. While they are still missing a really good lightroom plugin, you can fudge it by using a Flickr plugin to upload your images to Flickr. You see, you can import images into your ImageKind account directly from a Flickr account.
Misc Features and Notes: Annual Price is $95/yr for pro account (cheaper accounts & free accounts also available). Image Kind purports a whopping 1440 dpi print on all sizes and mediums. That should produce some excellent quality imagery.
Conclusion: ImageKind is a good choice. In the end however I still prefer Fine Art America, mostly because they have shown an active desire to keep improving the site, where IK has been virtually unchanged for the past three years. They seem complacent and are not trying to improve themselves. But if design and front end looks are most important to you, then Image Kind comes out the winner.
SmugMug (Visit Website…)
Overview: SmugMug has been around a while and is probably the most well known of the store front options. It has most of everything you want as a photographer to make sales in both print and digital downloads, and the support is very good. However, it is lacking in a real professional appearance which prevents it from being one of my top picks.
Pros:
- Very high rankings: It gets a lot of traffic which helps to push your photography through their community store.
- White label stores: They keep their navigation and branding out of your stores.
- Support is attentive: Support will respond promptly and with direct useful information. They're even funny.
- Print and Digital sales: You can make sale both by prints and product AND digital downloads. However their pricing options for digital are limited. Unlike Photoshelter which has a very flexible and incredibly specific pricing structure for you to use based directly on how images are used, where, when, and on what mediums.
- Flash Galleries: SmugMug does have a nice Flash based gallery which is attractive to view image from and easy to navigate.
- Plugins: Nice plugins for use with your 3rd party apps like Lightroom. In fact the Lightroom plugin is the most advanced of any available. You can pretty much control every aspect of your SmugMug store directly through Lightroom, including direct syncing and smart categories.
- Coupons: create coupons to use for sales or for special customers
- Video: SmugMug allows distribution of HD video on your account (at this time there is a 10 minute limit per clip).
- Smart Galleries: allows you to create galleries which automatically "fill" themselves with any photos you upload which meet the criteria of that smart gallery. (example: you create a gallery with a rule that any image with a meta keyword of "automobiles" will be included, but any image with keyword "red" will not. Thus all autos except red ones will show in the gallery).
- Images will resize: "on the fly" depending on the browser resolution of your visitor. (No scrolling. Display the largest image you can for their screen size).
Cons:
- Ugly store fronts: What can I say? I don't care for the SmugMug store front templates. Yes they can be customized but after a great deal of modifying I found that they were still ugly. They just don't have a clean professional appearance in my eyes. I do like the gallery displays however.
- Image Cropping: Here it is again. Can you believe how many of these sites do this? If your images are not at the specified aspect ratio for their prints, they will force cropping of your images. Always a deal breaker in my book.
- No Best Fit option: So if you do not want your images cropped your only option is to have prints made with white borders around them. In this case you want to have a "best fit" option available so that people don't end up with five inches of border on top and three on the sides (as an example). However SM has no such option.
- Bad Licensing (download): While Smug Mug does offer licensed downloads for sale, it only offers two, un-customizable options (personal, commercial). So in other words someone buy my image for a single image in a small local paper would pay the same as someone using my image for a cover of TIME magazine. It's useless.
- Poor checkout cart: I feel their shopping cart is long and confusing. It is not easy to find the size you want and the list is long. Instead of using simple dropdown menus for each options (one for paper, one for size, etc) they just list the options in a huge long list.
- No product preview: There is no preview of your image in it's customized form. Though with SmugMug's limited print customization options there is not a lot of need for it I suppose.
- High commission's fee: They charge 15% of your sale price (over the printing price),,, in other words, 15% of your profit.
Misc Features and Notes: Annual Price is $150/yr for pro account (cheaper accounts & free accounts also available). When asked what their print quality dpi was I got a pathetic answer as follows: "We do not pay attention to DPI, we simply need lots of pixels to print big beautiful prints." (I was then given a link to a minimum resolution chart for print sizes).
Conclusion: For me SmugMug is pretty good on the technical side of things, but lacking in a general sense of professionalism. I think it works best for photographers who just want to share their images and not so much for those looking to make this a professional store front. It also is more suited for photography only, and not so great for Fine Art.
Fine Art America – (Visit Website…)
Overview: The most important features for a professional artist or fine art photographer were best supported by Fine Art America. This site is very focused on the "artist" and is really not the place for a freelance photographer and defiantly not the place for a stock photographer (for you I recommend PhotoShelter). One of the standout features FAA does provide is a fully functioning artist website for each subscriber. This is your own personal website, completely unbranded by the company.
Pros:
- Your own website/store: Some of the other store fronts come with a "personal page". I call it that because it's not really your own store. There is branding from the main company and there are menus and promotions for OTHER ARTISTS on your pages. This means that when you send a customer to your store, they may decide to do a search or browse the categories in the main menu. These searches will include results from everyone who is a part of the community. I personally don't like this. Yes I may benefit by getting customers from someone elses store, but I will also be losing customers from my own store. I want direct control and total "white label" status over my store. Fine Art America provides this. In addition to your store it provides you with a basic (very basic) blog, press release page and contact form.
- ZenFolio and PhotoShelter also provide similar "white label" personal stores.
- Real time previews of Artwork: By this I mean that when your customer decides they want to purchase your art as a canvas they see an actual representation of your artwork on a canvas frame. If you select a museum wrap with black sides, you'll see the actual image in a semi 3D preview with black sides. If you choose a gallery wrap you'll see just what part of the image will be on the sides of that frame. It becomes even more important once you go into wall frames and papers and mattes. With FAA's very clean system, your image is shown just as it will look in the finished product. The customer can choose frames, multiple mattes with different colors, different paper types and the preview will reflect all of this. I believe this is a HUGE advantage in getting customers to upgrade to bigger and better addon's.
- Crop free printing: I can not emphasis this one enough! It is my humble opinion that no artist or photographer wants to have their work cropped to fit some standardized print size. I know that I spend a great deal of time creating a work, and that work has a specific look and feel. Often the very aspect ratio itself plays a big role in that "feel". Let's just think about any wide landscape shot to make my point (example: 7 x 20 ). In FAA the customer gets a print that looks exactly like the original work. In those printers without this option the image will be cropped down to fit the next closest standard size, which is nearly half the width. My customer ends up with a print that is missing nearly 50% of the image due to it's very short/wide nature.
- Very healthy community: While all of these sites have fairly active communities, I have found that Fine Art America's is particularly active. I think this is a big positive because it allows you to share your work with lots of other artists and get feedback and hopefully some free word of mouth publicity.
- Unlimited keywords: You can add as many keywords as you wish to an image. Even better those keywords can be read directly from your image META data during upload relieving you of the burden of retyping all those keywords you spent so much time tagging in Lightroom or Bridge or Aperture.
- Very attentive support: While the support is slow, it is attentive. In fact the META feature mentioned above was a request I sent in to FAA and it was implemented on the site within a week. (note: that this statement has lost some credibility over time. They seem to be les attentive the past year)
- Relatively high rankings: While getting customers to YOUR store is up to you, all your artwork is also being presented on the main site store. And this store has some very good traffic. In addition compared to the very high number of accounts on many of the other store front option, FAA only has about 45,000 members at the moment. (this of course will change fast since they have a very good system which will attract more accounts in the future).
- Great product options: The main products are Prints, Stretched Canvas, Greeting Cards and Framed Prints (Newly added 8/8/12 Metal Prints). Compared to some others this is not much, but it's the important ones. Where the products really shine is in the options. A large variety of archival papers, canvas, mattes and frames allows your customers thousands of variations. And just as important is the quality of the prints. They're good.
- Inexpensive: FAA is the cheapest of the paid photo and art stores. Only $30/yr and NO commission!!! can you believe that. I'll say it again. NO Commissions! Charge as much as you like and the base price remains the same.
- Good image security: You have the option to use watermarks on your "medium" preview image if you want (server side applied), however the watermarks are not customizable which is too bad. You also have a unique method by which a customer can view a full size version of your image, but only in pieces such that nobody can actually save the image. It does allow the customer to see the quality of the image at full size.
- Full Facebook integration: FAA has a very unique feature which allows you to easily (like in one minute) integrate an entire functioning store into your Facebook personal page and/or fan page. It could not be easier to implement and it's actually a very good store, with categories, previews, navigation and more. FAA is the ONLY site to have such a fully featured for FaceBook.
- Earn commission on framing: You can actually earn commission on any frame work added to a purchase.
- Promotional Tools: Fine Art America comes with a relatively nice selection of included promotional tools. Things like slide show galleries which you can easily insert into other websites (copy and paste code) showing your latest uploads.
- Password Protected Folders: as the title implies. You can place images into passworded folders for display to your clients or family.
Cons:
- No sub categories for galleries: I don't understand why this is the case. It seems absurd to me that we are expected to manage all our art into only "top level" gallery topics. Note, as of this date there has been talk from the owner to add this feature, but no exact date given.
- Very clumsy organizational tools: Trying to organize your galleries, your images and the order in which these will display in your store is really weak. Very time consuming and just plane bad.
- Very poor upload system: It is painfully time consuming to use. You have no option but to upload images one at a time (even with their ten file "bulk loader") and set all the selling and display options one by one as you go. It's truly bad planning. I really hope this will improve over time, but I think it most likely will not. They're thinking seems to be that it will help to dissuade amateur photographers from "dumping" large amounts of images onto the site. This is a deal breaker for anyone who wants to put up hundreds of photos every month.
- No plugins: I believe that any major player in photo hosting and art hosting online should have plugins to work with Lightroom and Aperture. FAA does not. Which is a real shame since it's such a huge time saver.
- No Digital Downloads: No method to sell your work as a digital file.
Misc Features and Notes: – Annual fee $30 for their pro account (cheaper accounts & free accounts also available). Printer resolution set at 1440×720 dpi
Conclusion: While Fine Art America has some real issues when it comes to productivity using their system, I feel it is made up by the quality of the shopping experience for the customer and the quality of the product itself. For me the issue of cropping and previews are the most important considerations when choosing a store front (for my purposes). These two issues gave FAA extra points. The brand free private store is also a real nice touch.
FAA has many drawbacks if you plan to sell large amounts of product. If you can deal with the issue of cropping then you are better off with Zenfolio (if you want framing) or Photoshelter (if you are more into stock and freelance).
PhotoMerchant: (visit website)

Pros:
- Reporting System: They have report tools which allow you to track income from different galleries and view sales throughout the year in graph and chart form.
- Customer Management: You can manage your Customers and Customer Groups. You can add Customers individually, or view and manage Customers who've added themselves.
- Easy Admin: Very intuitive admin compared to the rest of the pack.
- Useful Pricing Tools: Manual and "auto fill" pricing. So you can set prices by markup % or margin %, plus you can make "clean" pricing (round up to next 5, 50, 95, 99, etc)
- Tax Tools: Includes a tax setup allowing you to create tax profiles for different states.
- Nice Front End: The system has attractive and versatile designs with easy to use modifiers. You can even give your site custom looks by uploading certain graphics like backgrounds and logos.
- Packages: Allows for easy to assemble "packages" which is great for weddings and events.
- Gallery Access Control: Password protected and private access galleries.
- Order Management: The backend has a very impressive order management system with sales, stats, sold, photo in que/hold, and more.
- Watermarks: You have highly versatile watermarking abilities, nice touch.
- Lightroom Plugin: They do have a LR uploader; however i have not worked with it so cannot comment on it's features.
- Additional Pages: You have the ability to add additional custom pages. This makes your gallery more of a "real website" than some of the other options out there.
Cons:
- Image Viewing: The front end does not dynamically resize image based on browser resolution (thus images are cut off on low resolution screens). This is a very big deal as today so many people are running around viewing on netbooks and mobile devices. It's hard to sell an image when people have to scroll the image to view it.
- Slow: interface can become slow or stalled at times when switching from one section of the admin to another. Very annoying annoying animations just to make simple input boxes appear.
- Expensive: Very overpriced for their premium account. To get what Zenfolio, Smugmug and Photoshelter already give you, they want nearly $600/hr. That's nearly twice PS (which provides much more features), four times SM and six times ZF. Their next level down is much more reasonable but does not allow you to use a custom domain (which all the above three give you for much less money).
- Digital Downloads: This is half pro, half con. Their setup has more features and is more versatile then nearly all the competition; however it still pales in comparison to Photoshelter's amazing pricing and distribution system.
- Transaction Fees: Extremely high transaction fees for their "standard" accounts (20%)… At that rate it should be free. They do provide reasonable fees for the premium account (7%) (but very high monthly price),, so no matter how you look at it they are expensive compared to the competition. If they provided features that the other did not, maybe this would fly… however they do not (other than a more intuitive admin interface).
- Shipping: based in Australia, and so too is the printing. So I imagine longer shipping times for orders compared to more local options. (I've not tested this, but it's a fair assumption unless you are ordering from that end of the world).
- No centralized store: By this I mean there is no single location for random customers to find you. All other stores listed here have some sort of venue to attract customers and possibly bring them to your store (again Photoshelter comes out ahead with this). I have found no such interface with Photomerchant.
- No community: Meaning a means by which photographers interact directly with each other in a community. (this is not a big deal, but doesn't hurt to have around either as they can be useful for promotional purposes).
Conclusion: I'm very impressed with the user interface. It's easy to manage your products, pricing and other store attributes. Additionally it has a reasonably attractive and customizable storefront. There are many "little things" which I very much like that make the whole user process easier than most others. With that said, it does not offer any features of note (features which truly matter as far as business is concer that are not also present in it's main competition (which would be Zenfolio, Photoshelter and SmugMug) and in fact it lacks a few in comparison (though not much of importance except a download pricing calculator which only PS has), yet it costs significantly more. And because of that single issue, I can't see any reason to select it over the other three. They could be a real player in this race if they would forget about trying to squeeze money out of you for a custom domain, and make their pricing more on par with the competition. Seems how they most closely resemble Zen and Smug, I'd say they should not be charging more than $250/yr maximum.
FREE Artist and Photography Store Fronts
Zazzle (Visit Website…)
Overview: Zazzle is really more of "designers" community in my opinion, but it can still provide a good venue for Fine art and photography. The main point to note with Zazzle is that it sell tons of gift items. The focus is on merchandise not prints… from mugs to aprons, to skateboards and even shoes. Designers can create artwork and apply it to any of dozens of merchandise products. But it's not an attractive venue and it's easy to get lost among the Billions (yes billions) of products which have been produced by it's members.
Pros:
- Lots of products: This is a "pro" only if you want to put your artwork onto things other than prints and canvas. You will not find another site anywhere that gives you as many product options nor as many variations on those products.
- Lots of promotional options: Zazzle has a lot of ways to promote your products. Besides the main site of course, you have your personal page which can be customized quite thoroughly (if you have some html/css skills). In addition Zazzle provides a ton of scripts and banners and api type display objects which you can integrate into your blogs, Facebook and other websites.
- Very good preview system: Just like FAA, Zazzle has a wonderful preview system which allows customers to view their product selection, with their own customizations, just the way it should look in the final product. The interface for this however is not as easy to use nor as attractive as that of Fine Art America's nor ImageKind.
- VERY high ranking: With an Alexa ranking of just over 1,000 – Zazzle is definitely getting a LOT of traffic. However, keep in mind that much of that traffic is probably coming from it's enormous community of publishers.
- No cropping of images: The customer gets the work as you produced it. No cropping of the artwork to fit standardized print sizes.
- It's free: Can't beat that. No annual fee and No commissions. You create your own pricing and they simply deduct the base costs from that price.
- White Label Store: A store front is provided which can be integrated into your own website, but be forwarned… It's not impressive.
Cons:
- Support is too complex and "canned": I find that support from their team is always canned information and does not directly address what you asked them. It is also very complex. I have over ten years back ground in web development and I still get confused trying to figure out the endless options when it comes to producing products.
- Your artwork can get lost: While it is true you do not have to produce every product they give you, it is difficult not to start adding some of this and some of that. If you are a "purist" and don't want to drop your fine art to the level of coffee mugs and hats, then this really is not the venue for you.
- Ugly personal pages: Unless you have good html/css skills the default options for your personal page is really ugly.
- Poor store navigation: This is just my opinion, but I do not care for the way Zazzle presents your images within your store.
- Poor image upload system: Just like FAA, the images are uploaded in such a way as to force you to make settings to each image one by one. There is no efficient batch upload which can cover pricing, keywords, descriptions and more. You can create templates which allow you to "batch create" to some degree, but you will still have to tweak each product unless every image you upload is identical in size and dimensions. Also note that creating the templates is not an easy thing to do. There is little in the way of clear instructions so you can expect to spend at least an entire day of trial and error getting the templates the way you want them.
- Poor preview image quality: Why Zazzle can't get this right is a mystery. No other site has this issue. Zazzle's thumbnails and previews are always just a tad blurry. It's very very bothersome to someone trying to show off Fine Art or Photography. You want people to realize the quality of your work, not to think that its' flat or blurry.
- Censorship: Zazzle is EXTREMELY conservative about what they will allow on their site. I've had lots of images banned from publication there an NONE of them were even remotely "obscene" or controversial. They are scared to death of offending anyone ,, even if those someones are twisting the meaning of your image beyond what any reasonable person would think. Example: This image of a boy in a bathing suite (taken on a small village island in Honduras) was deemed "inappropriate" and "sexually suggestive". Unbelievable! In another instance, a photo of a religious statue from Hindu folk lore was banned. Yes it has boobies.. but so what, it's a statue. Makes more sense than the kid, but it's still absurd. If you plan to take photos or make art with any artistic freedom, then Zazzle is not your venue.
- No profit on framing: You can only make a profit on the sale of your actual photo. If the customer orders framing of your piece, you don't share in this profit (note: this is new.. they used to give you 15%).
Misc Features and Notes:
- Product quality: I've gotten mixed reviews from people receiving artwork from Zazzle about the product quality. Some say it's very good while others feel the print paper is flimsy and not of the high quality that they claim. I think the only way to decide for yourself is to make some purchases to see.
- You can almost get a brand free store from Zazzle under some circumstances. Here is how it works. If a visitor arrives at your store through the Zazzle site, then your store will still have a full Zazzle banner up top with all the navigation to other stores. If however, you send customers directly to your store via a special link, you can have all that removed except for a small Zazzle logo in the corner. For example – Follow this link to my store http://www.zazzle.com/bigsun (see the Zazzle header?) . Now follow this special link – Great Gift Ideas and Fine Art Prints (see, no header).
Conclusion: As noted earlier. I believe Zazzle is really the best choice for graphic designers, but not for Fine Artists and Photographers. Its front end does not have a professional feel to it and it is really too complex to work with if you are only going to use it for a single product type. In addition you do not get a brand free store (they have a brand free option that integrates into your own site, but it's not very impressive – I would not use it). This site is for people who create and purchase "gift items" not Fine Art. As such you might want to use it as a second store to produce gift items separate from your more professional artwork store (this is how I use it).
Red Bubble (Visit Website…)
Overview: Red Bubble had my favor for quite a while in the early stages of this research. It has some issues which I did not like, but all in all it had an acceptable interface, good community, adequate support and even a few features that were useful and unique. I would compare RedBubble with ImageKind and Fine Art America, as they are similar in many respects.
Pros:
- No cropping of images: The customer gets the work as you produced it. No cropping of the artwork to fit standardized print sizes.
- Very active community: In fact I'd have to give Red Bubble first place when it comes to their community of artists. The forums, clubs and fan groups are alive with conversation and information. It's worth joining red bubble just for the community even if you choose not to sell there.
- Relatively attractive: The main community store is pretty nice looking. Though note that if you use their "white label" store option it gets quite basic.
- Product preview: They do have the product preview for the customer but it is not nearly as advanced as FFA, ImageKind or even Zazzles'.
- It's free: No annual fees and you can charge what you like.
- White label site: Red Bubble does have a white label site which you can put together and run from any domain. Even integrate it into your existing website. This is wonderful. The downside is that it is so bland and ugly that I have no interest in presenting my imagery in this way.
- Integration with Facebook: It's not as robust as the FAA integration, but it will automatically insert a post with title and thumbnail into your Facebook Wall each time you add a new piece of art.
- Beyond images: RedBubble does something that none of the others do. That is allow you to present and sell writings as well.
- Calendars: You can create and sell calendars using twelve of your images. I believe this is a real good seller for those who have focused subject matter.
Cons:
- Slow shipping: This could have been a fluke, but a friend of mine made several orders and waiting longer than acceptable to receive them. I believe RB is out of Australia, so maybe that's part of the issue.
- Small selection of products: While generally I am only interested in prints and canvas, I still want my customers to have lots of options for paper, canvas, and frames. Red Bubble has a VERY limited selection to choose from. For instance when selecting a frame you have only five frame color choices and two styles (and two mattes). Not impressive.
- Sub Categories – I have this listed under cons only because they used to not have categories at all (until march 2011) and with the introduction of their new "collectioins" they are still missing the concept of "sub-categories". At least now you can create all the categories you want, but in my opinion most peoples artwork and photography require at least a 2nd level of folders to properly organize your material for your customers (example: Travel > Thailand OR Animals > Birds). Well it's a big improvement, but still fairly weak. I can't really imagine how categories took this many years to hit their feature list to begin with. Seems to be that is a given for any basic store.
- Meta Data – From what I can tell, the meta data (ie: keywords and description) from your photograph does not get applied to your upload, therefore you have to re-enter all those keywords for every image you upload. Not acceptable if you have a lot of imagery.
Conclusion: Red Bubble is a very attractive solution for those who are not trying to put on a professional appearance. It's easy to work with and relatively attractive (and Free). But the quality issues cannot be ignored for a professional and the general vibe of the site to me is not that of a professional. Oh yea, and that nagging category issue.
Deviant Art
Overview: I would consider Deviant Art more of a community for amateurs and hobbyists. That's not to say there is not some very good work there, but the entire setup is not for the professional and does not make a great impression to customers. If you are selling to friends and family, then sure. I only spent about a week on this site because I knew straight out that it was not going to suite my needs. As such I don't have a lot of information to discuss below.
Pros:
- It's free: so that's always good.
- Community: It seems to have a thriving community.
- High Rankings: It gets a lot of traffic from the engines. In fact it ranks higher than any of the other store fronts. How much of that traffic is customers verses members I do not know.
Cons:
- Ugly: The whole site is this awful puke green look. You do not have any customization abilities to give your store it's own look.
- No private store: DA doesn't give you a personal store front of any kind. You have your "personal page" and that's pretty much it.
- Poor categorization: I don't care for the pre-defined categories they use in the community store.
- Limited print options: Small selection of frames and print options. Not really acceptable for a professional level store.
Conclusion: If you are looking for a free community to show off your work, get reviews, maybe sell some to friends. This can work for you, though I personally would still go with Red Bubble over Deviant Art.
FotoMoto
NOTICE: the following review of FotoMoto is as of September 2012. They are in the process of making major changes to their service and client structure. It is changing to a pay based system. Once I have all the information I will revise this review with the new information; however, you can still gleen an idea of how it works with the information below.
Overview: FotoMoto is unique among all the other website options here in that it integrates directly into your existing website. No need to send people away from your website just to view your available artwork, they can view it on your domain, within your design and make the purchase from your site. This is done by adding a small bit of code to your web pages which then scans the page for photos and integrates them into a shopping cart system. The shopping cart is not Actually on your website, but visually it will appear to be.
The code adds either hot text or a cart icon beside/below/above (you're choice) each image shown on your pages or gallery. When someone clicks "buy print" an overlay cart will appear overtop of your page (it looks to the user as if it's part of your own domain). The system then pulls the image from your site and integrates it seamlessly into the shopping cart's display. It's all quite slick actually. The cart will automatically calculate the available sizes for sale based on the dimensions of your image. Images are shown in an illustrated "room" to give buyers perspective on size (a nice touch when you see it).
Pros:
- It's Free! There is no annual fee of any kind. Just open an account and get rolling.
- No need to upload, tag, label, etc your images in a 3rd party store. The act of adding images to your own website automatically adds them to your store. (No other option does this)
- No cropping! (if you've read the entire review you know I can't tolerate cropping of images. FotoMoto actually gives you the option to sell your images cropped (using standard sizes which will be cheaper) OR to allow their system to automatically upsize the paper (which they will trim to the exact size of your images) to eliminate all cropping. This of course is more expensive since you are essentially purchasing a larger size.
- Support is stellar. All my questions have been answered quickly and thoroughly. They have actively responded to my suggestions.
- Ability to create multiple stores and profiles. This allows you to run all your artwork through one account even if the art is on different domains. It also lets you create varying pricing and product offerings dependent on the domain or subjects matter, etc. (No other option does this)
- They offer high and low quality prints. I guess I should Archival and Non-archival quality. This is a nice touch as it allows you to offer cheaper print option if you want.
- Nice selection of products (and even more products in the pipeline, like metal prints). At the time of this writeup they offer (greeting cards, downloads, stretched canvass, prints – in two qualities, framed prints).
- Clean easy to understand interface for your account.
- FREE e-cards. You can offer ecards free to anyone. This is a great way to promote your artwork. People can just click an "e-card" button and send one of your images to friends and family with personalized text and a nice display. But the card also self promotes with links back to that image in case the recipient wants to buy the photo.
- They offer download/licensing in addition to prints and products. That's cool (but see con below)
Cons:
- The system does not work on all types of websites and has some issues with offering images on your site for sale that are not for sale, like ad images or photos used in page content (if you are not paying attention to how you structure the store and pages).
- Since the system runs off your own site and pulls images for the cart from your pages, that means FotoMoto does not actually have access to your high resolution files. So when an order comes in they will let you know by email and you must upload the high res. image to your account. You only have to do this once for each image, from then on they have it, but some may not like this. Note: that they do offer a way for you to grant FotoMoto access to a "file bank" you would set up on your own server which would avoid this situation.
- Prices for product are a little higher than some. Though not much (very in in line with FAA and IK and Zazzle). And their very reasonable shipping prices actually might make them cheaper (so maybe it's not a con at all). Just depends whom your comparing them with.
- They're commission on sales is relatively high (15% + a 3% fee for processing,, so 18% – that's pretty steep). That along with their base prices being right of average makes the products to your customer a bit pricey.
- The download/licensing options are so limited as to be useless in my opinion. It's just a simple flat rate no matter what the scope of the use is. However, they do offer the option to "contact seller" for licensing, which of course gives you control, but also turns the process into an ordeal instead of being automated (like for instance the fantastic licensing options available with PhotoShelter).
Conclusion:
- Overall this is the best option if you wish to integrate your store directly within an existing website. There are still some kinks to be fixed, but considering FotoMoto is fairly new to the scene, I think they are off to a nice start. I have not yet seen any prints so I cannot attest to print quality (hopefully somebody can chime in on that).
- Want to see this in action? I'm currently using the FotoMoto system on my own gallery. Check it out (www.bigsunphotography.com/galleries)
Vendors Who Failed to Make the Cut:
Saatchi Online: www.saatchionline.com
- This site at first seemed like a good possible addition to our collection of online art vendors. It was well ranked with good traffic and a nice clean buyer's interface. However once I signed up and could inspect their system closer I found that it is extremely focused on Artwork rather than photography. Meaning paintings, sculpture, etc.
- In addition, even if it had been the best photography setup I'd ever seen I still would have turned around on a dime after seeing their 30% commission on sales. That alone is enough to make Saatchi Online a dud for me.
- Sorry I am not including more details but with the above points made, there is really nothing more that need be said.
PhotoReflect: http://www.photoreflect.com
- Photoreflect's service lost me before I even got started with my testing. Why? Price! They take a piece of the sales prices (ok,, nearly all do that, so what?) Yes, but they also require you to purchase their "special software" to run your store. While they do have a "free" option, it limits your features to what I would say in an unreasonable level. So that leaves you with the two paid plans (core and pro editions). These go for $495 and $1,395 respectively. OUCH!!!! and it doesn't end there. You still have to pay 18% "transaction fees" on each sale. Are we done? Hell no! Lastly you will be billed a tidy $9/month for the privileage of being bent over with the previous fees.
- So with all this money to invest, are you getting a better service? Well, if you are going with one of the paid plans, it might be better than most, but still far from being the Master of All Sales Sites. Their site traffic is far less than most of the above competition, they still (at the time of this writeup) cannot provide unique image sizes without cropping, and their blatent BS about "cheap pricing" and "world's largest collection of photographers" turns me off.
- My recommendation would be to go with Photoshelter which has all the same features (as far as I can tell they are nearly identical), but offers these features for far less money.
I update this information every few months for the more popular sites, others maybe only once a year so changes may have occured since I last reviewed them..
- If you have any other comments to make about any of these store fronts. Please drop a line in the comments boxes below.
- If you spot outdated information please let me know.
- If you have suggestions for other photography store fronts that I should investigate please let me know.
Tags: Deviant Art, deviant art verses, deviant art vs., fine art, fine art america verses, fine art america vs., foto moto, foto moto vs., fotomoto, fotomoto vs., ImageKind, imagekind verses, imagekind vs., money, online store, photo merchant, photo reflect, photo stores, photographers, photomerchant, photomerchant verses, photomerchant vs., photoreflect, photoreflect verses, photoreflect vs., photoshelter verses, photoshelter vs., prints, Red Bubble, red bubble verses, red bubble vs., Saatchi Online, Saatchi Online verses, Saatchi online vs., sell art, sell photography, sell photos, site review, Smug Mug, smugmug verses, smugmug vs., stock imagery, verse, verses, vs., Zazzle, zazzle verses, zazzle vs., zenfolio verses, zenfolio vs.
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Comments (113)
clara martin
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Hello,
I love your reviews. Next time, please include step-by-step instructions on uploading at sites like FAA. It is so frustrating and tiresome posting one’s art.
Thanks,
Clara
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Big Sun
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It’s hard to give step by steps,, because they often change. I don’t want bad or outdated advice on the blog.
but if you have specific questions please feel free to ask. I usually respond very quickly. I was just away for a while so this one took some time.
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Terri
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WOW !!!, what an awesome article and review! Thank you for sharing your knowledge and expertise.

I have a question, and after reading your article, I thought you would be the perfect person to ask
Anyhow, I am a professional photog. who mainly specializes in portrait & wedding work.
I do have a website , http://www.ronconestudio.com , with image galleries, etc. & and we also have a PickPic cart as well. It is the original PickPic cart that we actually purchased, as opposed to their monthy fee that you must pay if you are a new PickPic
User. Anyhow, I use the pickpic cart for my image galleries that are put up their for clients, but I also have fine art prints that I took in Italy that I’d like to sell as well.
The problem Im having is that I don’t like the interface that PickPic has to offer as far as my being able to sell fine art prints , with options that would include framing and matting . I would like to use a company like FA for example, but I do my own printing in house. I have canon 44″ and 17″ printers. I print my own giclee canvas gallery prints and would prefer to still be able to do my own printing, however, I would like to find a company like FA, where I could use the services they provide, but then take care of the printing, shipping, etc. I realize there would addt fees ( if this is even a possibility)
Can you offer any advise or possibly point me in the direction of a company that would allow me to do something like this?
I REALLY appreciate any advise or information that you could offer
Thanks in advance,
Terri Roncone
(330) 509-3888
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Big Sun
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Terri:
Sorry for the delayed response.. was out of town.
And per your remark I’ve made my RSS more prominent so you can find it.
Now about your issue:
If I were you I would go with PhotoShelter and here is why.
- you do weddings and have “clients”. Without a doubt PhotoShelter is going to provide you with the best tools to deal with clients. From creating password private galleries, to allowing free download samples at specific resolution to lightboxes that allow entire families to arrange and sort and select what they want to purchase. It’s the way to go hands down for a photographer who is not just selling artwork.
- One of my biggest issues with PS for “fine art” is their lack of options (no framing, no previews for customers, etc),, but since you wish to print your own work anyway, this becomes a non-issue. So you are more interested in workflow and client account management. For that PS is king.
Hope this helps.
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Big Sun
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P.S. I checked out your work. VERY nice wedding photography. I’m super impressed.
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Franziska San Pedro
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You have just made my day with your very thorough research and by comparing all these providers. Thank you so much!
I think I have made a decision,
Franziska
@FlavorDesigns
..I’d subscribe to your RSS if you had it, or maybe I just couldn’t find it?! Guess, I’ll just bookmark. Happy 2011!
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Big Sun
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I now have a prominent RSS feed to sign up to if you’d like. Glad I could help. Who did you go with and why? Just interested.
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Franziska San Pedro
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Found your RSS, thank you.
I went with Fine Art America (http://franziska-san-pedro.artistwebsites.com/) and I love it, especially that it offers your own website (and $30/year is not much for what they offer). Also, I like their forums, made some good connections. Will see how it will pay off -but in this case I know it’s up to me how much I showcase and spread the word about my site.
I am thinking about using an additional site, maybe redbubble, will see.
Thanks again for all the work, will spread the word,
Franziska
@FlavorDesigns
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Big Sun
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Red bubble is good, though it doesn’t provide much difference in products than FAA does. You might try doing like i do and using FAA as your “fine art” place. This is where you direct anyone looking for prints, frames, canvases…
Then use Zazzle as your “gift store”. Where you can send people for mugs, t-shirts and other related things.
Keeps your prints looking a little classy and yet allows you to also get into all those low priced gift type items.
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Deanne
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Thank you so much for taking the time to put this article together. I'm just getting started with selling online and this has been hugely helpful advice.
When you use two sites for selling (like FAA and Zazzle), can you direct a visitor on one site to your work on the other? If not, how do you make them aware of the other option?
Thanks,
Deanne
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Big Sun
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Sure you can. There are several ways to link and promote whatever you want on these sites. I definitely cross promote my sites. For instance you might want people on the FAA site to be aware that you also sell “mugs, t shirts, etc” on your Zazzle site. In fact I do that very thing on this site if you look at “portfolio”. The “prints” I send to FAA because they have the best options for quality prints, but for “gifts” like tshirts and mugs I send them to Zazzle.
Note: you might also want to consider have a “real website” with your own domain name to be the central location for your art/business. That way you can give people a single clean url (using your personal domain) to get information and stuff about you. From there you send them to whatever appropriate location for purchasing. (which is essentially what I do).
The easiest way to do this is to buy a prebuilt photography site and then post your basic information, updates, and of course your best work in a good looking gallery. You can get “turnkey” websites for photographers and artists here: I’ve used these many times in the past. They are as easy as it gets to put up a website and the galleries are way cool.
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Kevyn
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Thanks for the great reviews. I am just entering this arena to sell photographic art on-line and I was wondering why you don't have a review of Photoreflect. They adverstise themselves as the top photography sales site, but I'm wondering how true that is…. Any thoughts?
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Big Sun
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I have “photo reflect” on my list to review again this summer; however, the last time I checked I felt that it had no advantage that the others could not provide for a great deal less money. It’s not until you are paying for their $500 or $1,400 plan that you start getting options that the others may not provide (and as of last summer, none that Photoshelter was not already providing). And even at the high end price, you still are confined to specific print sizes which is completely unacceptable. It’s one thing to have that restriction for cheap or free options, but to have that restriction at their prices is absurd.
With that said I will be giving them a full review eventually to see what’s changed in the past year. But honestly, people who can drop $1,400 on their online storefront are most likely not reading my reviews in the first place.
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susan stone
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Thank you for taking the time to share your experiences. I'm always amazed when I plug in a few words into Goggle and get back
exactly what I am looking for. Wow, you must have invested a lot of time into this research. Did you fine any better at bringing in new sales? One thing that I noticed on these sites is that the pricing for prints is all over the place. How do you price your work so that it sells on these sites but is still consistent with the prices that you have to offer in brick and mortar stores that take up to a 50% commission?
Thanks again for the useful information.
Susan
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Big Sun
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Susan, I actually am very slack about pricing. I have no “deep” or well researched method of pricing. I generally just say I want to make “x” amount on the smallest size, then “y” amount on the largest… then I simply fill the in betweens evenly. Not well thought out at all… Basically I look to make $10 on an 8x? and about $100 on a 100x? inch print.
I’m not being greedy since there is simply too much competition out there… When I get on Oprah and have a “name”, then I’ll try selling for “inner pain and torment of the artist”..
To be honest, I am just happy if someone is hanging my art on their wall… The main focus of my photography is not about selling so much as teaching and photography tours – USA and abroad.
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valerie
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Thank you so much for your research. I am just starting to offer reproduction of my paintings online and I fully came to conclusion that FAA seems to be the best option, offering the best marketing tools. Your information is very helpful. One issue is the lack of technical support. It has been a week and I unfortunately cannot get a correct answer to one of my question. Maybe you could help:
- for print on demand, how to upload files that are bigger than 25MB? I have file of 8000×8000 pixel file (professionally shoot) that, saved as JPEG maximum quality, is over 67MB.
What is the best way to upload the best file size for the best quality/largest canvas print?
So far I have downsized my file size and compressed the JPEG at quality 10(not 12 which is the best), which make the file just under 25MB but limit the quality and the size print from what I could offer. Thank you if you have any suggestion.
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Big Sun
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Valerie:
FAA is not very good about support via email (at least not in my experience); however their forums are pretty active and you can get answers from people in the company faster through the forums usually.
With that said, 25MB is the max upload they allow at this time,, so yes you will have to downsize your file either by quality or dimensions or a little of both.
The best way to do this? Well, that depends on what’s more important to you.. print size or qualilty. It also depends on how FAA decides to work with dpi. While 240 dpi is often considered standard print quality for photography, that is often downgraded as the image gets larger. Often a very large image may be reduced to only 100 dpi (I personally don’t understand the science behind that, but it happens).. So if they in fact do this (which I do not know) then you will be able to get a much larger image than if they keep dpi at 240 regardless of size.
1) quality priority: If image quality is your primary concern then you must output your jpg at maximum quality and simply take what you can get as far as print size. You could use a calculator (http://www.rapidnet.com/~rernster/information_about/print_size_calculator.htm) like this one to help you figure out the size you must downsize to. If you use Lightroom you can set a “maximum file size” in the export and LR will create the largest image possible at quality “x” within that file size maximum.
2) Print size priority: In this case you’ll have to reduce jpg quality until you reach the 25M max. (I calculate 8000×8000 at 240 dpi at about 33×33 inches) As you’ve noted then you will loose quality.
3) Combo: go with the jpg 10 as you’ve already done (usually hard to tell the difference between 10 and 12 anyway). Then if necessary resize your image until you’ve reached the 25M cap. It sound like you say jpg 10 gets you there without downsizing. Personally I think this is your best option (unless you don’t need large prints).
Keep in mind that if FAA does in fact reduce dpi with print size, then you’ll be getting much larger print options than these calculations would suggest.
One last thing to keep in mind is that FAA only prints canvass to 40 inches anyway.. So depending on your image dimensions,, you may be totally at your maximum print size anyway and a simple jpg of 11 or 10 is all you need to do.
Hope this helps.. I’m not a printing expert so hopefully I explained that all well enough.
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valerie
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Thank you for your answer, it’s the most comprehensive that I got so far. I actually came to the same conclusion and started downsizing as well as reducing the jpeg quality. I am just worried that going from 12 to 10 will affect the quality output but if you think it will be minimal, that is good.
It’s puzzling because they actually recommend up to 12000 pixel for their largest prints. But there is not way to upload that large of file size. That’s why I keep wondering how it’s feasible. And their tech support is responding but not clearly regarding this issue. Thank you for putting some light in this matter. Your blog is most helpful:)
Reply
Big Sun Photography » Updated Photography Store Reviews
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[...] Written by Big Sun on June 4th, 2011. Posted in Business Tips The most popular article on this site is my in depth reviews of all the leading photography hosting sites w/ ecommerce. You can find the article here: http://www.bigsunphotography.com/archives/598. [...]
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Rebecca
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I am a member of both Redbubble and FAA though just recently to the latter. You are spot on from what I can see, Redbubble is extremely active and offers so much in the way of growing and learning as an artist, though many there feel it isn’t the best place if you only want to make money. Then again, if you are a photograoher, you are doomed anyway if all you want to do is make money. Thanks for sharing, gives a lot of insight to the other sites I haven’t explored much. P.S. I joined Deviant art for about 2 days a left, NOT worth the time, IMO.
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Nadia Korths
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Great review! Thank you so much for making the time to sign up with most of these and go through the experiences. Though a printmaker rather than a photographer, your review is the best I have been able to find re: these sites.
I love the way you can insert fotomoto buy button under each of your images on your own website. I see you discontinued that option on your site. For what reason? Can’t wait until that option is available with all these sites.
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Big Sun
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I stopped doing the photomoto for a couple reasons. Mostly due to it’s somewhat “Jinky” nature in deciding what it can and cannot sell. By that I mean. It will sometimes try and insert itself in to “design” objects in the site,, OR maybe you post images which are not yours to sell (you want to show someone elses work, or you are simply referencing another site with an image, etc… It’s still a great service for sure, but just did not meet my particular needs. Oh, and also, I tend to put images on my blog using the NextGen gallery plugin,, and FotoMoto is unable to integrate with that.
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Curtis Cunningham
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Does FAA have a contact email/phone number? I’ve looked on their site, but can’t find it anywhere.
Thanks also for the reviews of the different options for artists. I appreciate it.
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Big Sun
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FAA claims they have phone support (312-238-9009) on weekdays (I think it’s more just sales to be truthful). You can email them at “customerservice@fineartamerica.com” and “technicalsupport@fineartamerica.com” (they hide this pretty well).
Their support however is pretty lame so do not expect quick responses if at all. They do most of their support “unofficially” through their forum.
Zenfolio and Smugmug fairly good email support.
Photo Shelter is the only option with an actual phone line (and they actually answer too).
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cybersparkle
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Thank you so much for this thorough comparison! So kind of you to share all this hard earned info!
I have a question about one of the cons for FAA.
“No Private Galleries: They allow for private galleries which you can share with specific customers (good for weddings, etc).”
With the wording “they allow”, I didnt know if this was a typo and you meant “they dont allow”?
Besides traditional watercolors, I will be making watercolor paintings from clients photos to be either put on an FAA product or to sell as a digital download in the private gallery. So, I guess I have two questions. 1) Does FAA allow private galleries of some kind, to deliver just to one client?
2)Can you sell digital downloads on FAA?
Thanks again so much the best art site selling comparison I have found so far
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Big Sun
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Thanks for spotting that typo. As far as I’m aware there are no private gallery options in Fine Art America as of this date. I just checked into my account again to make sure nothing had changed and still see no such option. They also do not have any digital download option at all,, and my guess is that they never will. FAA’s focus is artwork as “fine art”. From the description you give of your direction, I think Zenfolio would probably be your best option (they allow you to sell “custom products”) so you can sell your watercolors, plus a large selection of products you can put images on. (plus a digital download option as well). (Free Trial Zenfolio…)
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cybersparkle
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I appreciate your prompt response! I think zen is a little pricey for me. I have weebly pro & will create a “hub- main site” of my own and link all other art selling sites to it. I figured out a way to sell downloadable image files after they have been completed and a way for clients to upload the photo they want turned into a custom portrait with weebly features; You get 10 sites w/ a weebly pro account and I use one of them for client downloads only. I password protect the site and each page. When I have completed the portrait, I create a download link on a page. Send the password protected link and password to the client & they download the image file of the portrait.
Honestly, weebly alone seems to offer amateur-ish basic sites. I discovered really professional templates around 25$ here http://www.weeblytemplate.com/motion.html and http://www.weeblytemplate.com/mobi.html
I can put any of these templates on any of my 10 sites and change it back & forth with the touch of a button.
Otherwise, I would have tried ejunkie 5$ or ecwid shopping cart 17$ for selling digital downloads.
They are unfinished but here are links to a site with mobi
http://vibranttresses.weebly.com/
and with the motion theme http://yourhairisart.weebly.com/. With the easily changeable background anyone can show off their photos/art beautifully. I hope this info helps others looking for no code, low cost ways to create a hub and sell digital downloads as well.
( Your article really has helped and you took us right there with you on your journey. I wish there was a forum on your site to continue the dialog in a community exploring many different options in one fell swoop saving so much time. Thank u again & sorry for the long post!
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Big Sun
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Well, good luck with that option. Just my opinion however (not just as a photographer, but as an eleven year web design project manager, having dealt with countless startup businesses)…. “You will always regret pinching pennies”. If the price is not that much different (in this case you save around $80 your way),, you are going to end up spending so much more time, effort and energy in an attempt to save those few dollars that it’s like paying yourself $1/hr over the next year. Then by next year you’ll be so fed up you’ll end up moving your entire store anyway and having to start all from scratch again (more wasted time and money).
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cybersparkle
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It’s not all about the price, you mentioned Zenfolio has slow shipping- a deal breaker for me. Your review totally sold me on FAA- I definitely will give it a try- I like that FAA allows you to make your own discount codes; a nice way to promote your art. However, I couldnt be happier with weebly & div tag templates as my hub/main site- the flexibility & ease of site customization & that I was able to quickly figure out how to digital downloads. So, in a year, we’ll see if your predictions are correct, but for now I have saved so much time with my choices so far, I couldnt be more pleased.
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Darcy
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This is a fantastic article! Thanks a bunch. I have been using fotomoto since I started my site almost a year ago and have sold nothing. I was looking into Red Bubble and FAA when I stumbled across your article. I found it extremely informative and helpful.
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Irvin
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Very awesome and informative article. Just the perfect collection of information that I've been looking for so long. THANK YOU VERY VERY MUCH from the bottomless pit of my digital heart
Now things are very much clearer than before.
I am currently using FAA for my favorite portraits and Graphics Manipulations.
Now I plan to get PhotoShelter for my clients as I work freelance and usually deal with models and random people.
Again, Thank you and your article is very much appreciated.
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Maru
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Boy, am I glad I found this. This is good, thorough information, and I appreciate you having put in the time to share this with us
This will be very helpful in the near future
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Bridget
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I haven't noticed any comments on this site about the anonymity of the ones who buy your work when they sell through these websites as opposed to their own. I contacted FAA via e-mail and they got back to me the next day. I asked whether there was a way of knowing who bought your work so they could be added as a contact. The answer I got was that was that they don't share their customers information. Thinking of this from the standpoint that they are not buying from you, but FAA, I guess this makes sense, but if I exclusively sell from their website, then know nothing about my buyers that seems to be a major "con". Being able to contact your clients through e-mail marketing, etc., seems extremely important in marketing artwork. Is there any way around this, or am I the only one who thinks this is important?
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Big Sun
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You’re quiet right. This is a major problem (and thank you for pointing out that I overlooked that feature on my review).
Off hand I know that Zenfolio and PhotoShelter will both allow you to track your customers. I don’t know offhand about the rest, but I’ll make a note to look into it next time I update those sites.
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bob
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Hi.. and thanks for al of the most useful information… one thing I didn't see covered is the type of files allowed.. such as TIF, PSD, as well as JPG.. I would have thought that JPG would not even be an option for a professional photographer or artist, especially where large prints are involved.
The other point relates to the previoius comment… so any have an option for limited edition prints.. something like drop shipping the print to you for signing then forwarding it on to the buyer?
Thanks again
Bob
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Big Sun
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Bob,
All of the options allow for TIFF and JPG file (most allow png as well). If my memory servers (don’t bet your house on this),,, only PhotoShelter is going to allow psd uploads.
As far as drop shipping so you can sign your prints.. Zen and PS both have this option built in…. however you can of course do this with anyone simply by shipping to yourself and then re-shipping… but Zen and PS actually have it built in as a real option.
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Kristin Moore
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Thanks so much – what a great and generous blog post, just starting our summer project of attempting to get some kind of income (no doubt small) from all the images we have on the hard drive that my partner has shot on his own time! Just one or two questions/comments.
I note that you praise the Smugmug (I think it was) Flash galleries – I'd actually say since the ipad/iphone revolution that the use of Flash on any website is becoming a massive drawback? Which brings me to the question – do you know if any of the sites you reviewed have ipad apps or ipad viewable versions? I've had a look around and can't see anything.
I think I'll go with FAA – it looks very good, and maybe one or two others for other products such as t-shirts, calendars on Redbubble etc and try to pull it all together through a facebook page and a page on our site. Has anyone tried using more than one? Is it too difficult?
Also – I want to offer 'sets' of images.. you know, like a tripdytch of canvassess or prints that work together.. you see them in many interiors, they seem quite fashionable these days and many of our images would work like this. I'd also like the option for people to create their own sets of cards by mixing different images.. I can't see a way to do either of these things on FAA. I wonder how you could do this?
I need to find a way to represent the images that go together as a set – even if they have to order them individually. Any ideas?
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Big Sun
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Yes, it’s true that the Flash issue can cause problems; however SmugMug can allow you to set up your store in a fashion without the Flash if you wish,, Plus it actually has an Ipad app. Not sure how it works, but I know they have one.
Additionally Zenfolio has solutions for Ipads and related devices also.
FAA has no flash so no issue there at all.
I don’t believe FAA has any option in which you can bundle images (plus they don’t offer “products” in the first place… they only do prints, canvas and cards) together. Zenfolio has this ability, So that might be your best option.
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Roberta
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I was a fan of Fine Art America until Friday when I went to order a print on behalf of a customer. I am a pictorialist photographer and most of my work is impressionist and abstract. Shortly after placing my order I received a very condescending email about how the quality of my artwork was not good enough to print – it was too blurry. Now I've printed this image myself at the same size I was ordering. I do most of my own printing and have a pretty good art career. I know a thing or two about quality. I also know the difference between impressionist and blurry. So I wrote back and tried to explain that.
The second email was even more condescending and ignorant than the first one. The person completely failed to understand the image is supposed to look like that, despite me telling them exactly that. What business is it of theirs to be questioning an artist's work? What business is it of theirs to question art if they have no knowledge of art?
I've since found other people who have had similar problems and no longer deal with Fine Art America.
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Big Sun
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Hmmmm interesting. I’ve not experienced this myself and I guess I cannot comment on the validity of the FAA comment nor their politeness, without actually seeing what the employee saw and reading the letter.
As far as “what business is it of theirs”?…. you have to remember that MOST people don’t know a thing about proper printing and therefore it really is FAA’s duty (and in their best interest) to try and prevent artists from making mistakes with their print orders. The majority of people will appreciate Fine Art Americas attempts to make sure the print quality is at it’s best.
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DJ Paine
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Hey there Big Sun! – just discovered your site when i was googling for news on PhotoMerchant. First let me say – GREAT THOROUGH REVIEWS! on the most part i totally agree with you. it's a little different for me because i am based in Australia so some of your higher reviewed sites don't have some of the same attraction for us outside the USA….
anyway – i just wanted to encourage you and your readers to give the amazing http://www.PhotoMerchant.net another go. As a pro photographer for the last 17 years & portrait and wedding studio owner we have signed up to ALL of those sites you listed above and have used them at different levels over the past 6 years… we were never happy with any of them until we found PhotoMerchant about a 18 months ago. IT CHANGED OUR LIVES! you can take a look at our site on PM here: http://studiopromise.photomerchant.net/categories {we don't use it as our main website, just as our client galleries at the moment}
Anyway, we've had such a great experience with PhotoMerchant, their customer service is AMAZING, they really listen and they have grown so much on the past 12 months, we are so happy with them… i am just writing as a business person who has fallen in love with them, i'd hate for you to write them off… seriously get in touch with the team and i am sure they will be more than happy to walk you through it all…
- Great post! keep up the great work Big Sun! please give the PhotoMerchant team another shot, they have come a LONG way in 12 months!!
cheers from Down Under!
DJ
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Big Sun
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OK DJ:
I see that you work there. Please reactivate my account and i will make another go at it.
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Debbie Young
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Thank you for reviewing these services. Regarding fotomoto, I'm stuck implementing their service since they removed the "fit option" for the greeting cards. This forces cropping of images that don't fit into the 5×7 aspect ratio. They've told me to reformat all of my images with white boarders for the cards and have a separate gallery for them. This seems way out of line. I like the way Fine Art America handles the cards, but I like the website integration of fotomoto. Have you heard anyone else concerned about the cropping of images for cards? Here's a link to the conversation so far.http://getsatisfaction.com/fotomoto/topics/return_the_fit_option_for_greeting_cards
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Sam Lindner
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Many many thanks, awesome and very helpful review! Just one question, where does someone like Photocrati sit? Any good?
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Big Sun
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I don’t have a review of Photocrati as I’ve never actually built a website using their templates. Unlike the others on this list, photocrati is more of a self built personal website. While it may be a great setup, it doesn’t really fall into the same category as the rest of these services.
I have looked over their features and spoken with their team. It seems pretty good, but it falls way short of the features your get from many of these full service sites.
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Daniel
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This is exactly what I was searching for. Thank you.
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Bev
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I am a part-time photographer, mostly capturing school functions, posting online and letting customers buy online. I like the simplicity of using a website that would have the capability to let them view, pick, order and then receive their prints directly from the site. I need access to have separate albums- aka the activity I am shooting, with privacy and no access for others to see unless they have the password. Was using a site, and now I am experiencing several issues with them. I don't have a website and right now it is not something I am looking at doing. Of course I am looking at making a little money for my time. I have read your reviews(by the way thank you for them) but I am still not sure what would be the best option for me. What do you suggest? Thank you
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Big Sun
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Zenfolio, Smugmug and Photoshelter will all offer you what you are asking for.
If you want the most flexibility photoshelter will work best for you; however, if you you plan to sell the images to your clients as prints,, I would go with Zen or Smug.
UNLESS you wish to use your own printing service (maybe a local service who’s work you prefer,, or you just wish to be able to visit the printer yourself), in this case PS has a very good 3rd party system which allows you to take orders and delivery those orders electronically straight to your local printer).
NOTE that PS has the lowest commission rates and so will give you better profits.
My suggestion would be to follow my links above in the article to visit the Free trial signup pages and create an account on all three and see which one you like working with best.
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Catherine Martin
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This is a totally amazing review. I've been spending days trying to figure out how to have a website and sell some of my photography. How do you integrate your Fine Art America galleries where you have photos for sale into your current website? I noticed you have your own domain name – does FAA provide an easy way to incorporate it into a current wordpress blog website? Thanks for your help. I want to have a wordpress blog website, but make some of my photos available for sale – I don't want to deal with the printing, shipping etc.
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Big Sun
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I don’t actually integrate my FAA gallery into my site. They do have a basic module which you can use to integrate into a wordpress site, but it’s clumsy and not attractive. Since they do provide you with your own white label store, you can easily just link to it from your website.
The only full store integration into WordPress by any of these options is photoshelter (However, it does require you to use a specific brand of WordPress template to do this).
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Nikita
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Great review! Thank you for taking the time to look into all these services. You should take a look at 500px.com They have some amazing fine art photographers.
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Joseph
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This is an excellent write-up and comparison of the different services out there!I went with Zenfolio about a year ago and am very pleased with them overall. I'm a portrait photographer, so I really don't have the cropping issues you described above since all of my prints are standard sizes. As far as shipping times, prints ordered through the Zenfolio shopping cart take about two days to process and are then shipped USPS Priority as standard. If the photographer has the "approve all orders" option checked in their settings, the process can be delayed until he/she approves the order. I think a five day turn around (from order to receipt) is pretty acceptable for all of my clients. With the Premium and Business level subscriptions, Zenfolio has the option to self-fulfill orders, so you can always upload an order to Miller's and they can turn around the order in a day or two with overnight shipping. That's what I would do for prints that need to happen on a tight time-frame. Cheers! Eternal Forms Photography
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Kevin
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Fantastic reviews and information. Thank you for doing this. As a result of reading the above, I've subscribed to your RSS feed.Do you know if there are any websites similar to the ones described above that operate/ship out of Canada? I live in Canada and the majority of my potential customers will be Canadian. I really like the layout of the Fine Art America site but if I can avoid having my customers pay duty on their orders, I would prefer to go that way.Thanks again!
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Big Sun
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I’m not aware of any which come out of Canada. so i’m afraid I can’t help you there.
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Martona
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Thanks Big Sun,I read this comprehensive review about a week ago and so signed up for SmugMug and Zenfolio to trial them both. However I have to say, I prefer the look of Zenfolio so far. That said, I migh try a third, given I'm in Australia I might give PhotoMerchant a tril too. Great work..yep, I'll be following your RSS feeds too!.
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Rainer
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Hi BigsunI came across your reviews and find it very helpful and interesting. I appreciate your effort and guidance.I found another store front, what i would like you to have a look at, if you don't know that already.It is called Silhouetteapp.( http://www.silhouetteapp.com ). I found it interesting, but don't have the background knowledge to determine, if it is good or not.Somehow you are doing a great job and keep up with the good work.By the way I am just starting to build a website / store.RegardsRainerPhotofacette
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Big Sun
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I’ll take a look into that site. If it seems to have potential I’ll review it.
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Bill Losey
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Thanks for sharing all of this valuable information. Before finding your reviews I had narrowed my decision down to either PhotoMerchant on PhotoShelter. You made my decision very easy. I have been using FAA for my digital water colors and will now be using PhotoShelter (I still have to do my trial) for my digital downloads. Actually, I wish FAA would add digital download capability to their site. That would make things so much simpler.
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Big Sun
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Yes, FAA could be great,, but sadly they have so many faults in usability. It’s really only useful for people who create a few works of art a month and only sell prints.
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scott a smith
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Of all the sites you have reviewed which would be the best to use if i preferred to post my pix's but let the company handle sells and delivery without me having to try and keep up with the minor details while holding down two different jobs?
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Big Sun
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Scott: Most all of these have the option you are looking for. That’s really the point of the article. What you need to think about is the mediums you want to provide. If you believe downloads are going to be your big selling point (like a stock site), then Photoshelter is the way to go. If wall prints (canvasses and framed prints) are your target, then Fine Art America (or Image Kind). If you want a little of both worlds but not the best of both worlds, then Zenfolio or SmugMug. And of course their are others, but those are the best options. Point is, they all allow you to just upload your work and never have to interact with your customer if you so choose.
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Mark
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Hi there, great reviews. Tow questions if I may please:1. You didn't review Viewbook which I have just started using and I wondered why not.2. Fotomoto looks the choice for me (it integrates nicely with Viewbook) but, since I live and work in Australia, I am concerned about the shipping costs from the USA to Australia and the environmental impact. I cannot seem to find an alternative in-country equivalent in Australia and wondered what your views or suggestions on this might be please.ThanksMark
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Big Sun
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Mark: I have never seen viewbook before so I cannot comment on it. (maybe I'll look it over when I get time, but the fact that you said it integrates with Fotomoto would imply that it's not a store itself, which would exclude it from my review). As far as Fotomoto, my main reason for not loving it is it's expensive. Meaning the pricing of the prints themselves are much higher than my recommended options. Red bubble ships out of Australia. So possibly that would be a good option for you.
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Sakari K
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Thanks for your excellent review. I joined FAA to find out that they actually have a commission. If I set a price to $26, for example, they display it as $31 (not including printing and framing). So they take $5 and I'll get that $26.
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Big Sun
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Really? Hmmm that must be something new they have added. I will check into this and make changes to my page if I find it to be so. Thank you for the head’s up.
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Big Sun
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I’ve looked into it. There is still no commission charged by FAA. I believe you are not understanding the pricing structure and settings. When you set a price of $26 in the backend, you are NOT setting the actual selling price. You are setting YOUR PROFIT. But FAA still has to produce the product. They are charging you $6 to produce that particular print at that size. Thus total cost to the customer is $31. Obviously they must make their money somewhere, and they do that in the printing costs; however unlike all the other store options (who also charge you for the printing), FAA does not tack on additional costs in the form of commissions.
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Sakari K
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Hi,For example for the image:http://fineartamerica.com/featured/sea-lions-on-monterey-breakwater-sakari-kouti.htmlI have set my mark-up to be $26. When I go to see that as a customer and select a standard print, I see 1) Print: Sea Lions $31 and 2) Material: Matte Paper $7, so a total of $38 (not including shipping).I thought that $7 includes the work of preparing the print, so $31 would be only royalty and commission. But of course, you could also think that $7 is just the paper, and $5 out of $31 is the printing work.It's nice that they have this breakdown, but I would also like to have the photographers royalty on its own line.
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Stan Parry
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I am the author of "Great Gothic Cathedrals of France, A Visitor's Guide" (Penguin/Viking 2001) I am married to an Art Historian and for many years we have been spending several months a year in France photographing Medieval architecture, sculpture and stained glass windows I have created a fairly extensive archive of photographs and have sold some of them to academic publishers (Wylie) both foreign and domestic as well as individuals. I use Flickr and SmugMug (with my own domain name) and am interested in reaching a broader audience. I find SmugMug has a good layout, but not a good system for marketing (don't really understand dGrin and SmugMug marketing) I have been tempted by Zenfolio and Photoshelter for their search engine features, but not sure which one is better. I would consider hiring a marketing consultant or agent, but don't know where to look. Any advice? Love your blog. Very thorough and clear. Thanks – Stan
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Big Sun
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Photoshelter is better suited for search engines than any other option. However, be advised (investing your time in SEO as an individual selling photos is a loosing game). Your time would be much better spent driving traffic to wherever you are hosted through other means. I used to do SEO for a living and it’s a MASSIVE draw on your time, it is never ending and you need to know a lot. SEO is the type of game where you either go BIG or go home. Don’t bother hiring anybody unless you’re ready to invest thousands of dollars into someone who really knows what to do. DO NOT waste your money on most online “seo experts”. The world of photography is so bloated with billions of everything, that any attempt to get noticed via seo is doomed to failure for the most part. Again, spend that time and money directed toward more direct marketing tactics. That’s my take.
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Stan Parry
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Thanks so much. I think I was moving to toward doing what you recommend, finding potential marketing targets and you have helped my focus my thoughts. Many, many thanks. PhotoShelter seems like a good choice for this. Stan
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Jody
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First, thanks for providing all of this extremely useful information. On the issue of whether FAA charges a commission, I think they do but just describe it differently. I've spent my time so far researching the FAA and SmugMug options so those are the two I'll focus on. SmugMug, as you you've noted, will retain 15% of the selling price minus the print cost. For example, if the base print/paper cost of an 8×10 photo is $10, and I want an $85 dollar profit, I can either set the sell price at $110 and I will get $85 and SmugMug gets $15, or I can accomplish the same result by telling SmugMug what percentage markup I want (850% in this case) and let them calculate the actual sales price (still $110). At FAA, say there is the the same base print/paper cost of $10 for an 8×10, and I want the same $85 profit. FAA will add their $5 or $10 markup, and the sell price of the print will be $100 or $105. So in this example SmugMug is taking a larger cut, but FAA also takes a cut, whether you call it commission or mark-up.
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Big Sun
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The difference is quite clear. FAA charges you for their materials (of course, they must make money), Smugmug however will charge for the materials AND a % on your profit.
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Jody
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FAA and SmugMug each take a cut of the profit for themselves on top of materials costs. First, they both charge a base cost for paper/prints. On top of that, they are both taking a cut of the profit above the cost of materials. SmugMug takes 15% and FAA takes $5-$10. The only difference between the two is the amount. Perhaps my original example was confusing because I used $10 as the sample materials cost. Say instead that the materials cost is $20. Then, if I wanted an $85 net profit at SmugMug, the total sales price for the customer would be $120 (20 paper + 85 for me + 15 for SmugMug). If I wanted an $85 net profit at FAA, the total sales price for the customer would be $110 – $115 (20 paper + 85 for me + 5 – 10 for FAA). No matter what you call it, FAA is also taking a piece of the profit. FAA says their $5 to $10 markup doesn't come from your profits because it is charged to the customer. But as my example demonstrates, you could say the same thing about SmugMug. In both cases, I am able to make the same $85 profit. It is the customer who pays extra. Obviously the price to the customer is relevant, but my point here is that FAA does indeed do the same sort of profit taking that SmugMug does.
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julie
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I love your site and keep referring back to it trying to make the leap to selling my photos. I've done team pictures and game photos for so long I'm ready to charge for them. Plus, as I get better and better I spend more time processing – work! None of the choices seem best!Zenfoilio seems awfully confusing. SmugMug, not so much.Shutterfly is where all my free pictures have been with their share sties but I know their quality of printing is far less than some of the other labs.HELP!! and thanks for all you do!Oh, and I clicked on the sites for you!!
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Big Sun
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- Never heard of printroom. I’ll give printroom a look and see if it’s worth reviewing.
As far as “helping”,, I’m not sure what to say. If you find SmugMug to be the easiest for you, then I’d say go with them. They are not significatly different than Zenfolio in features. You could decide to simply create your own gallery website using a pre-built photography template (Webistes & Gallery Templates for Photographers) and then simply let people contact you for sales (print locally yourself and ship directly to customers). You will loose out on a lot of features the above stores provide, but at least it’s your own.
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julie
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Any comments on a company called Printroom?
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Intrepidstace
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Hi I'm really impressed with your reviews. Thanks for making such a huge effort. I read all of your reviews thoroughly but, since this is all new to me, the more I read the more confused I got (through no fault of yours). I just don't know where to start… I'm an amateur photographer (focus is mainly on nature/wildlife photography) wanting to have a go at selling some of my images. I'm just not sure which site or sites would be best for me to start. What would you suggest?Also, could you tell me how payment is made to the photographer from these sites? Is a PayPal account needed? I have an Australian bank account but I do not live in Australia or the US, UK or anywhere where any of these sites are based… Would that be an issue?I appreciate any advice you can offer.thanks.
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Big Sun
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All the options offer payment through various methods including check, bank deposit, and paypal… so that should not be an issue.
As far as which one to choose,,, I’m not sure I can state it much more clearly than in the reviews… There are simply too many options (on your end) which will determine which store is best for you. In general however I recommend people start by doing a free trail of (smugmug, photoshelter and zenflio – Use links above in article). Just play around with them and see which one you like best. If you think downloads are important to your sales, then photoshelter should be your focus, if not, then smug/zen).
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Intrepidstace
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Hi, thanks very much for your advice. I will give it a go…!
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weshenry
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First off, Big Sun, this is the best information I have come across yet to compare all options to sell prints online. I have tons of web experience and I feel that the FAA path is the way to go. I want to be able to create a simple theme to wrap around the store and change some of the css but I guess no big deal. I am thinking of creating a gallery of my work on one site and linking each image to the FAA site where they can purchase. This way my entire portfolio can remain just a simple gallery…but…if someone does want to purchase a high quality print they can go to my store in FAA and do just that. This is a touch more work on my end but that is ok because I see no other option and need to keep 'my world' intact for showing my work…the purchase world can be separate since the POD thing is preeeety easy. I am not really interested in mugs and t's and if I do anything like that, it would be design work in zazzle (later). I know I could find a printer to do this for me there will always be costs…I figure if this starts to really spark some interest then I could look into automating it myself in the future…but that is the future. Does that seem like a good way to go about this?
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Big Sun
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That will work fine,,, in fact I used that method myself for a while. If however, you start to take/upload a lot of images, you’ll start to find it all tiresome because there is so much extra work involved in managing your own gallery and then linking each image to a duplicate on FAA. So I’d say if you only add a dozen or so images a month,, sure that should work, If you add lots more a month, then I’d say you’d better stick with PS as it has the ability to totally re-work it’s CSS and some of it’s structure. That way you can re-work the PS gallery to match your own site.
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Greg Smith
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Very thorough reviews. Thank you for your thoughts. Did Exposure Manager ever show up on your radar? I'd be interested to know your thoughts, particularly in relation to SmugMug and PhotoShelter.
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Big Sun
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I have run across them before, but they have so little information on their site about features and function,, no sample sites to view, etc…
I just blew them off… If they can’t provide a solid site for me to research them, then I’m not going to bother to take the trouble to test them out. Especially when they want my credit card just to try their “free” test drive.
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Lesley Smitheringale
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I am lazy when it comes to leaving comments on websites but I simply had to thank you for this extremely informative overview of websites to sell photography on. I particularly appreciated your honest opinions and often I found myself agreeing with your observations. So often reviews are written by people who are not genuinely interested in using the product or site but you come across as having a working knowledge of what you are writing about here and it shows. You introduced me to several sites I had never heard of and those that I had, you managed to reveal the pros and cons so expertly that this article has been invaluable to me. I already have accounts on more than one site you mention in this article. One slight, very slight annoyance is that it would have been good to know if the sites you review here are for residents in the USA or International as I reside in Australia. Thanks again:)
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Matt McGuire
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Great information thanks for the write up. Looking for options after smugmug doubled their prices.
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Santhosh
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Great post with so much detailed info! My experience with smugmug has been very bitter, but now I have a few good options thanks to this post…
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Skyler
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Very informative article, thank you, I am on FAA and Redbubble, you also mentioned some ones I hadnt heard. I recently came across artflakes.com and so far, seem impressed. Have you ever heard of that one? Its actually based in Germany and they ship worldwide. I have a few on there now and we'll see how it goes, but it is free and with the economy's as they are today, I believe I will stay on there as I believe the extra overseas market is beneficial
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Elsy
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Very informative! An update to your massive review: Fotomoto just announced that it is imposing a tier-based subscription fee (no more free participation) and increased transaction costs. This is not great news for low-volume sellers (although it could be argued that this announcement creates an opportunity for self-assessment), and it seems that with this switch, Fotomoto brings its business plan in line with the competition. Adapt or die!
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Josh
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Haven't even finished reading the article, and had to leave a "jeez, thanks for the terrific summary of what's out there" comment.Mainly, we design & make custom photobooks for people. But I've found that taking hot shots of cool things happening here in SF drives up traffic, gives us Google juice, etc.And I'm such crack businessman, that after years of people asking to buy my pix, am finally getting off my duff to create some sort of convenient store. With sales tools better than "read my mind to know what I'm selling."Am an engineer by training (yes, it shows in my photography for better or worse) that I can't stand not doing thorough research. And then here you went and did it for me, in gorgeous, useful detail.
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Susanne Fairfax
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Thank you so much for researching and creating this page of useful info! Have there been significant changes since January on any of these platforms? Like you, I am not fond of the end-user's ability to crop images, as this is a significant aspect (pun intended) of creating an image. Have any of the platforms changed with regard to this? How do you deal with that issue when selling your work? Thank you!
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Big Sun
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PhotoShelter and fotomoto are the two which have changed drastically since January. My PhotoShelter review has been updated with most of the changes; however the photomoto has not.
As far as the cropping issue. As far as I can tell there has been no change in that for any of the platforms at all.
What I usually do to deal with this varies with the options given to me, but in most cases I will either turn off the crop ability completely (if available) or I allow cropping but turn on an “approve order” optoin to ensure that they have croppe properly, if not I’ll change it.
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gil feliciano
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This is EXACTLY what I was looking for – thank you thank you thank you!
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Sandy
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Thank you for your information! What do you think of livebooks?
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Big Sun
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Live books really is not in the same vein as the sites listed in this review so I have not dug into it.
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Rey
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I think that you should take Photoreflect off the list. Really, Photoreflect is the online component that is integrated with Express Digital Darkroom (EDD), and it is like adding a tablesaw in with a bunch of circular saw reviews. The prices you list in your review reflect the prices of the Core and Pro versions of EDD and not the Photoreflect standalone software, which is free. So total cost is $9 a month and they take 15% commission and 3% transaction fee if a credit card is used.
Now, if you had a review that put EDD, Proselect, ShootQ and SuccessWare against each other, it would be a more level playing field.
All that said, I am not a photoreflect or EDD cheerleader. They are the best in class of a very specific market, and have been for the last decade. I have been using EDD for the last seven years because no one else provides software that will do what it can, and as long as you are using EDD, you might as well be using photoreflect because once you have your images in an EDD catalog, you just hit the lightning bolt and your images are published in an online store. Easy.
If you have taken pictures with Santa, the Easter Bunny, Thomas the Train, or at Kiddie Kandids, chances are that they were using EDD. Mainly because EDD is studio management software more than it is an online selling tool. You can set it up to recieve from a tethered camera, and output to everything from a inkjet to a Fuji Frontier. It even has a kiosk mode so that people can self-serve their print selections and it will send it to your printers and print reciepts and act as a point of sale machine that will do end of day sales reports and all sorts of business type things. The sales reports can go to a physical printer, or just output to pdf with all sorts of things like profit/loss reports, comps, wasted paper, etc.
You can also have multiple point of sale kiosks that send to the same printers/cash registers. Or have a photographer tethered to one machine that sends it back to a sales machine to do the final review/order at a sales kiosk or with a sales person so that the photographer can remain doing photography.
For as long as I've used EDD, it has made me money. So there is that. But the interface sucks, it hasn't kept up with the times, and I've always felt that there is a huge opportunity for someone to do an Android version of their product that lets a shooter use an eye-fi card to send to Android tablets that act like sales kiosks. I'm starting to find myself thinking of using Shuttersnitch on iPad in this manner ever since they added the ability to use air-print within the app, but EDD is already paid for, so I might as well get as much out of it as I can.
BTW, I would love to see someone do a review that compares Express Digital Darkroom, Proselect, ShootQ, SuccessWare, Studio Plus and Highrise.
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Charles
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Just curious what your thoughts are regarding Printroom.comThanks for a very informative blog.
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Big Sun
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I’m afraid I’ve never looked in depth at printroom’s services so I can’t offer any opinion about it.
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Valerie
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Would you mind giving ArtisitRising a quick look, and compare it to your faves? It seems like it should be in the running. Thanks!
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Kami
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Amazing info! Truly insightful and very informative! I've worked with fototime, imagekind, and artistrising, and really am not happy for various reasons. Wish I had seen your reviews before I wasted all that time and energy into those platforms.
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Doug
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Very nice, thank you. Off to review two sites based on your review. Key to us is that we want to fulfill our print orders personally preparing (cropping) prints ordered to their size. You've helped us hone in on a few 'choices' to look at more carefully. One suggestion, it would be nice if each review started with the date you posted it so we'd know how 'fresh' it is.Thank you again.
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Big Sun
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yes, I probably should add dates to each one,,, but I tend to forget… I’d say right now they’re about six months old for most of them….
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chi flat iron canada
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I’m pretty pleased to discover this web site. I need to to thank you for ones time for this particularly fantastic read!! I definitely appreciated every part of it and I have you book-marked to look at new information in your site.
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Naomi
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Thank you for this very informative article, i found it very helpfulI wanted to ask if any of the sites that offer the customer a varied selection of papers and frames and mats, etc, would allow me to limit some of those options for specific photographs. So that I can offer Abstract #1 in only photo rag and velvet, while Landscape #2 will be offered only in luster or metallic. I also want to only sell my prints matted.I do fine art photography, and I am pretty specific about the types of paper, matting and framing that i want specific photos to be. For instance, I know some of my photos will look good with photo rag mat, and not good on a metallic paper, while other photos will look better with luster or metallic paper. And I probably dont want any of my photos printed onto canvass. I want everything matted because it protects the photo better during shipping, and handling by the customer upon receipt.I might end up just fulfilling the orders myself by doing my own printing, or sending it to a third party printer through the Photoshelter type system, but I'm just wondering if the online store can offer the options I want to offer, so the customer knows the option, and the order will be clear. I also like the preview function that Fine Art America has, for the customer to be able to visualize the print with different types of mats and frames.Thanks so much for any information you can provide.
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Big Sun
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Each website has different abilities to control what mediums you can offer. I know that Photshelter, Zen and Smug all allow you to do this. I cannot recall if FAA or IK allow you to control this. You’ll just have to go check it out yourself.
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Rogan
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Hi, Thanks for all the info. I'm with PS at the moment but looking to move on. Been looking at Zen and PhotoDeck – not mentioned here yet. PD seems to fall somewhere between PS and Zen – as in big and bold gallery presentations similar to Zen's and FWIW, seems to have a better digital pricing module than Zen's but falls a little short of PS's offering. Had to smile at this – "I’d say right now they’re about six months old for most of them…. ". 6 months is a long time out there in the virtual world. Things seem to have changed out there since – as in some of the prices quoted here and that FAA now seems to offer "unlimited images and galleries".Still looking – the info here has given me more food for thought. Thanks again.
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Big Sun
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Yep,, well,, keeping up with these website’s ever changing stats is not a paying gig,, so I can only put so much effort into it. And while changes do happen, I’ve found that none of the these entities change very much over each year. Sadly,,, since they all have issues and features which could be greatly improved.
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Corey LaMar
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Thanks, very much for these reviews!!! I was looking to find a new site to sell, and this came in VERY useful!!! I am setting up my FAA page today!!!Thankfully,CL
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Melody
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Your reviews are insightful, refreshingly concise, and invaluable. Any thoughts on Instaproofs?
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premium plugins
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it seems like ages that i heve been searching for a completesite like this one? i am glad i found it,some great information here, i am new and just starting out, anyway thanks for some great tips..
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M Doss
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Thank you for your comprehensive review of the websites. I appreaciate the time you spent, and I accessed the ones I was interested in through your link. At this point I condiser myself a semi-professional photography (as in, I haven't quit my day job), and your insight has been extremely helpful.
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complete websites
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finally i found someone who knows how to provide relevant information on the subject i have been searching for? thanks, at last i can study with pleasure..
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James Berman
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So, brass tacks here. At the end of the day, which site do you think, overallis the best place for an artist to go?
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Big Sun
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Well James,
As noted in the review. It depends on your needs.
If you’re a “fine art” person then I’d say Fine Art America is your best option with Image Kind a close 2nd.
If you’re a photographer It would have to go to Photoshelter (though Zenfolio wins if the look of your store takes priority).
If you’re a photojounalist, then there is zero debate, Photoshelter is what you want.
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